Terms of Service
Welcome to Routin. By using our services, you agree to these terms.
1. Service Usage
1.1 Lawful Use
You must comply with all applicable laws and regulations. Do not use our services for:
- Illegal activities or promoting illegal activities
- Infringing intellectual property rights
- Harassing, abusing, or threatening others
- Distributing malware or viruses
- Unauthorized access to systems or networks
1.2 Usage Restrictions
You agree to:
- Not abuse or excessively use API services
- Not attempt to bypass technical limitations
- Not reverse engineer or decompile
- Comply with usage quotas and rate limits
2. Account Responsibility
2.1 Account Security
You are responsible for:
- Protecting your account credentials
- Keeping account information up to date
- All activities under your account
- Reporting unauthorized access immediately
2.2 Multiple Accounts
Each user may only register one account. Creating multiple accounts to circumvent restrictions is prohibited.
3. Paid Services
3.1 Billing
- Charged based on actual token usage
- Prices may change without notice
- All fees are in USD
3.2 Recharge and Refunds
- Recharged balance is non-refundable
- Contact us within 30 days for disputes
- We reserve the right to terminate abusive accounts
4. Intellectual Property
4.1 Service Ownership
Routin platform and all its content (including but not limited to software, documentation, trademarks) are owned by us.
4.2 Your Content
You retain ownership of uploaded content. By using the service, you grant us necessary permissions to process this content.
5. Service Availability
5.1 Service Guarantee
We strive to maintain high service availability but do not guarantee:
- Uninterrupted service
- No data loss
- Complete error-free operation
5.2 Maintenance
We may perform regular maintenance when service may be temporarily unavailable. We'll notify you in advance when possible.
6. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect losses
- Our total liability does not exceed fees paid in past 12 months
- We are not responsible for third-party AI provider issues
7. Service Termination
7.1 Account Termination
We reserve the right to suspend or terminate accounts if:
- Violating these terms
- Abusing services
- Long-term inactivity (over 12 months)
- Involved in fraud or illegal activities
7.2 Termination Consequences
After account termination:
- Immediate cessation of service access
- Forfeiture of remaining balance
- Data deletion after 30 days
8. Terms Changes
We may modify these terms at any time. For significant changes, we will:
- Notify you via email
- Post notice on website
- Provide 30-day transition period
Continued use indicates acceptance of new terms.
9. Dispute Resolution
9.1 Governing Law
These terms are governed by [Applicable Law].
9.2 Arbitration
Parties agree to resolve disputes through arbitration rather than litigation.
For terms-related questions, please contact:
Email: token@routin.ai
Address: [Company Address]
