Privacy Policy

This privacy policy explains how Meteor collects, uses, and protects your personal information.

1. Information Collection

We collect information you provide when using our services, including:

• Account Information: Username, email address, avatar, etc.
• Usage Data: API call records, usage statistics, performance data
• Log Information: IP address, device information, access time
• Payment Information: Only necessary payment information when you recharge

2. Information Usage

We use collected information to:

• Provide, maintain, and improve our services
• Process your transactions and billing
• Send you service-related notifications and updates
• Analyze usage patterns to optimize service performance
• Prevent abuse and fraudulent activities
• Comply with legal and regulatory requirements

3. Information Security

We implement the following security measures to protect your personal information:

• Use encryption technology to protect data transmission and storage
• Implement access control and authentication mechanisms
• Conduct regular security audits and vulnerability scans
• Train employees to comply with privacy and security policies
• Use industry-standard security infrastructure

4. Information Sharing

We do not sell your personal information to third parties. We only share information when:

• You give explicit consent
• Necessary to provide services (e.g., payment processing)
• Required by law or court order
• To protect our rights and safety

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and data
• Object to or restrict certain data processing
• Export your data
• Withdraw consent

6. Cookie Usage

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze website traffic
• Improve user experience

You can manage cookies through your browser settings.

7. Data Retention

We retain your data for necessary periods:

• Account information: During account lifetime
• Usage logs: 90 days
• Billing records: 7 years (tax compliance)

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Policy Changes

We may update this privacy policy from time to time. For significant changes, we will notify you via email or website notice.

10. Contact Us

For privacy-related questions, please contact:

Email:token@routin.ai